Integrated Facilities Management

Integrated Facilities Management

ENGIE Solutions is committed to establishing long-term strategic partnerships delivering comprehensive facilities services centered around energy management and asset optimization. Our integrated facilities management solutions are specifically designed to address the unique challenges faced by organizations across various sectors.

With a localized approach, our solutions are tailored to meet the specific demands of your organization, enabling growth and creating a safe, efficient, and comfortable environment for residents and employees alike. We leverage our in-house service capabilities and advanced technology platforms to drive cost savings for our customers while ensuring their satisfaction. Our client-centric approach allows us to provide solutions that align with your built environment’s requirements, optimizing operational and capital expenditure. Drawing upon our global and local expertise, we offer a wide range of services encompassing operations, sector-specific processes, smart technology implementation, energy management, and alternate energy solutions.

Our Sector Expertise


Integrated Facilities Management

Our Range of Services

Integrated Facilities Management

Facilities Management Consultancy

  • Design review
  • FM strategy and managing agent
  • Financial modelling
  • Utility management
  • Procurement strategy & management
  • Operational transition, mobilization, management & review
Integrated Facilities Management

Technical Services

  • Operation & maintenance
  • HVAC and refrigeration
  • MEP installations
  • Infrastructure maintenance
  • Building and fabric maintenance
  • Installation and projects
  • Energy and technical compliance
Integrated Facilities Management

Soft Services

  • Cleaning, pest control, landscaping
  • Security, reception, concierge, valet services
  • Waste management
  • Mail room, archive management
Integrated Facilities Management

Specialized Systems

  • Fire systems
  • Building Management System
  • CCTV & access control
  • Water treatment plant
  • Vertical transportation (lifts, escalators)
Integrated Facilities Management

Asset Management & Helpdesk

  • Capturing of assets in the CAFM
  • Condition surveys and life cycle management
  • Participation in commissioning & DLP management
  • Implementation of site-based or integration of centralized helpdesk
Integrated Facilities Management

Health, Safety, Environment & Quality

  • Health & safety training
  • Risk assessment
  • Business continuity planning
  • Customer satisfaction management

Case Studies

Total facilities management for Masdar City, UAE

Masdar City is a pioneer in sustainability and a hub for research and development, spearheading innovations to realize greener, more sustainable urban living. This sustainable city is home to a rapidly growing clean-tech cluster, business-free zone and residential neighbourhood with restaurants, shops, and public green spaces.

Sustainability is a key objective for Masdar City and in order to support this goal they wanted to ensure energy management activities were carried out in a systemic manner. ENGIE Solutions took over the hard facilities management services for Masdar City and introduced several innovative forms of technology to reduce utilities consumption by up to AED 2.9 million.

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Maintenance and Operations of Dubai Tram Facilities

Dubai Tram’s transit system (tram) purpose is to link the Dubai Metro System and the Al Sufouh and Dubai Marina districts, which are densely populated residential areas. The transit system is part of Dubai’s integrated transport model which was launched by the Government in 2005.

ENGIE Solutions was awarded a 13-year contract in 2014 by the Roads and Transport Authority to maintain and operate the Al Sufouh Tram’s non-core infrastructure and facilities. The service contract included providing maintenance services, covering non-core HVAC, civil and MEP services to 13 stations, the central depot, and passenger bridges along the route. Over the contract period, ENGIE Solutions has doubled the reliability of the four main asset types across the Tram system. Through the implementation of several initiatives, we continue to reduce the consumption of energy and water across the system, passing those savings back to the client.

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Facilities Management for King Salman Energy Park (SPARK), Kingdom of Saudi Arabia

King Salman Energy Park (SPARK) is a 50km2 energy city megaproject which will position Saudi Arabia as a global energy, industrial and technology hub. It is located between Dammam and Al-Ahsa in the Eastern Province, near Dammam 3 which is being developed by the Saudi Authority for Industrial Cities and Technology Zones (MODON).

ENGIE Solutions, as a facilities management managing agent, delivers world-class services using Computer-Aided Facilities Management (CAFM) to SPARK. ENGIE Solutions manages future costing and the project lifecycle, providing real-time information to SPARK concerning assets, work orders, and the performance of sub-contractors.

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